Shipping

COVID 19 UPDATE

Please note that some orders may be subject to longer transit times if there are any courier delays in your area.   

 

Where do you deliver?

We are proud to offer worldwide shipping.

 

How much is postage and packaging?

UK Standard: Postage is £1.99 per order. Estimated 2-4 working days delivery including Saturdays.

UK Next Day Delivery: Postage is £4.99 per order. Delivery aim is next day including Saturdays.

EU Economy: Postage is £7.99 per order. Estimated 10 - 15 days delivery.

EU Express Tracked: Postage is £14.99 per order. Estimated 2 - 7 working days delivery.

Rest of the world Economy: Postage is £7.99 per order. Estimated 2-12 weeks delivery.

Rest of the world Tracked: Postage is £19.99 per order. Estimated 3-7 working days delivery.

Returns Policy

Unfortunately, due to the nature of our products and for sanitary reasons, we do not offer returns or exchanges once your order has been processed and so no refunds or exchanges will be provided. 

In the unfortunate event that your product arrives damaged, please email us within 24 hours with photographic evidence that the goods are damaged. Please note, all products are videoed during packing and processing to ensure the items dispatched are in a sale-able, undamaged condition.

Shipping fees are non-refundable.

Orders will only be delivered to the address provided at checkout and not to any other address whether requested by email or otherwise. Therefore please ensure you check the address provided before confirming your order.

 

Disclaimer

Please perform a skin test prior to using our products to ensure you are not allergic. Empress Me are not responsible for any allergic reactions.

Ingredients are provided with every product.